LuckyStar Game is fully transparent about what we do — and don't do — when it comes to collecting, using, and protecting your personal information. We believe transparency is the best form of security.
The Six Core Pillars of Privacy Protection at LuckyStar Game
Every transaction and personal detail you share is encrypted with 256-bit SSL. No one can intercept or read your data in transit.
Bank-Level SecurityLuckyStar Game never sells your personal data to third parties. Your information is used solely to provide our services.
No Data SalesYou can request deletion of your data at any time. We will endeavor to erase all personal information within 72 hours.
Right to ErasureWe use cookies to enhance your experience. You can control which cookies remain active at any time through your settings.
Stay in ControlLuckyStar Game collects only what is needed — nothing more is requested or stored.
Minimal CollectionYou can opt out of promotional messages or emails at any time. We respect your preferences.
Opt-Out OptionBy using the LuckyStar Game website or app, you are considered to have accepted this Privacy Policy. Our commitment to protecting your information is unwavering – if you have any questions, feel free to reach out to our support team at any time.
LuckyStar Game (referred to as "we" or "the platform") is an online betting and casino service provider. We serve users in Bangladesh and treat the protection of their personal information as our highest priority.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it safe. We believe an informed user is the best-protected user – and that's exactly what this policy is here to ensure.
Core Principles: LuckyStar Game considers your data to be your asset. We are its guardian, not its owner.
LuckyStar Game collects only the information that is strictly necessary. Details are provided below:
| Data Type | Example | Reason for Collection | Required? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation | Yes |
| Contact Information | Mobile Number, Email | Registration, OTP, and important updates | Yes |
| Financial Information | BKash/Nagad Number, Transaction History | Payment Processing | Yes |
| Device Information | IP Address, Browser, OS | Security & Fraud Prevention | Automatic |
| Usage Data | Betting history, game activity | Service Improvement & Personalization | Automatic |
| Optional Information | Preferred sports, communication preferences | Delivering Relevant Offers | Optional |
LuckyStar Game uses your information solely for the purposes listed below. It is never used for anything beyond these:
Transparent Commitment: We do not allow advertising companies to use your data for profiling.
LuckyStar Game never sells your personal information. However, limited data sharing with trusted partners may be necessary to deliver our services:
Every partner is bound by a strict confidentiality agreement. They are not permitted to use any information we share for their own purposes.
LuckyStar Game uses cookies on its website. Cookies are small files stored in your browser that help improve your experience and maintain your login session properly.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.
LuckyStar Game uses multiple layers of security to protect your information — covering both technical and administrative safeguards at the highest standard.
Warning: We will never ask for your password or OTP via email or phone. If anyone contacts you claiming to be LuckyStar Game and asks for such information, please notify us immediately.
As a LuckyStar Game member, you have several rights over your own data:
You can view the information we hold about you at any time.
You can request corrections to any inaccurate or outdated information.
You can request that your personal data be deleted.
You can ask us to stop using your data for specific purposes.
You can download a copy of your data at any time.
You can opt out of promotional messages at any time.
To exercise this right, please contact our support team. We typically respond within 7 business days.
LuckyStar Game is strictly for individuals aged 18 and above. We never knowingly collect information from minors.
If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using this platform, please contact us without delay.
When you play games on LuckyStar Game, you connect to platforms operated by third-party providers such as Evolution, PG Soft, and JILI. These providers have their own privacy policies, which are outside our control.
We work only with trusted, reputable providers and have strict data protection agreements in place with each of them. Even so, we recommend reviewing those providers' own privacy policies as well.
LuckyStar Game reserves the right to update this Privacy Policy as needed. When changes are made:
Current Version: This Privacy Policy was last updated in January 2026.
Your privacy and security are guaranteed at LuckyStar Game. Register today and start betting on a platform you can trust.
Must be 18 or older.